Expert Manager, Strategic Design
Description & Requirements
Please apply with your CV in English and portfolio showcasing digital product and service work.
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.
Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
WHO YOU’LL WORK WITH
You’ll join our Innovation & Design experts within the AI, Insights & Solutions team. This team is part of Bain’s digital capabilities practice, which includes experts in analytics, engineering, product management, and design. In this multidisciplinary environment, you'll leverage deep technical expertise and business acumen to help clients tackle their most transformative challenges. You’ll work on integrated teams alongside our general consultants and clients to develop data-driven strategies and human-centric solutions that harness the power of innovation and artificial intelligence.
WHERE YOU’LL FIT WITHIN THE TEAM
As a Manager, Strategic Design, you’ll lead the full strategic design process—from research and ideation to prototyping and validation—shaping new products, services, and ventures that drive growth for our clients.
WHAT YOU’LL DO
Lead design efforts on innovation cases, from early-stage discovery through launch
Conduct qualitative research and translate insights into tangible opportunities
Facilitate creative workshops and concept development sessions
Design and prototype new products, services, and business models
Collaborate across functions and with senior stakeholders
Mentor junior designers and build internal capabilities
Drive brand-building and contribute to external marketing efforts
Support new business development and shape design-led proposals
ABOUT YOU
Must-haves:
6+ years of experience in digital product, service, or venture design
Expertise in strategic design, UX research, UX/UI, service design, and digital experience
Comfort with the full design process, from research to prototyping
Skilled in tools like Figma, Miro, Webflow, and Adobe Creative Suite
Familiarity with Agile and Design Thinking methods
Experience leading projects and mentoring design teams
Excellent communication and stakeholder engagement skills
Entrepreneurial mindset and ability to thrive in dynamic settings
Willingness to travel (approx. 30%)
Nice to have:
Background in client services or consulting
Understanding of business strategy
Please apply with your CV and a portfolio showcasing digital product and service work.