スナップチャート
Companies That Earn Customers’ Loyalty Outperform With Investors
Net Promoter Score℠ leaders in the US excel in shareholder return as well as revenue and operating income growth.
著者
Joanna Zhou
Practice Director, Dallas
Richard Hatherall
Partner, Sydney
Phil Sager
Partner, Toronto
Daniel Möllerhenn
Partner, Frankfurt
Anna Krementz
Vice President, NPS Prism , New York
First published in 10月 2024