Pratap Mukharji
Former Partner,
About Pratap
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For decades, utilities have underinvested in modernizing the electric grid, but that trend is changing. Pratap Mukharji describes how starting with the consumer and prioritizing failure points can help utilities successfully take steps toward modernization.
Recent Insights
- “What Delights and Disappoints Electricity Customers ,” Snap Chart, juillet 2019
- “Powering Up the Customer Experience in Utilities,” Brief, juin 2019
- “Pratap Mukharji: Grid Modernization,” Video, novembre 2018
- “Grid Modernization: Invest Where It Matters Most,” Brief, septembre 2018
- “How Utilities Can Save Their Customers $15 Billion,” Forbes.com, novembre 2017, Article