WHAT MAKES US A GREAT PLACE TO WORK

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll join our business operations team which keeps Bain in excellent shape, functionally, financially, and otherwise. Our business operations team works on budgets, buildings, travel, and legal questions to channel resources and improve processes to help the business see and achieve its commercial ambitions.

WHERE YOU’LL FIT WITHIN THE TEAM 

As an Associate you’ll play a key role in supporting the Travel & Expense (T&E) team by ensuring accurate and timely processing of employee expense reports. You’ll be responsible for upholding compliance with company policies, managing assigned tasks efficiently, collaborating with team members, and contributing to the team's overall objectives and service standards.

WHAT YOU’LL DO  

• You’ll review employee expense submissions for accuracy, completeness, and adherence to company travel and expense policies. Ensure timely and accurate processing with proper documentation.
• You’ll partner with team members (regional / global) to balance workloads, address volume fluctuations, and support shared goals for timely service delivery.
• You’ll identify unusual trends, policy deviations, or nonstandard items. Escalate concerns appropriately and propose clarifications or exceptions requiring additional approval.
• You’ll respond to employee inquiries and resolve system-related issues in a timely and professional manner, delivering high-quality customer service and guidance.

ABOUT YOU

• You have a bachelor’s degree in finance or accounting, or a degree in another field with relevant coursework in accounting or finance, along with 2–4 years of experience in auditing or expense processing.
• You pay close attention to detail and maintain high accuracy in reviewing and entering data.
• You manage your time well and stay organized to meet processing deadlines.
• You communicate clearly and professionally, both in writing and verbally, when responding to employee inquiries.
• You follow established procedures and know when to escalate issues appropriately.
• You are proficient in Microsoft Office applications, with intermediate Excel skills preferred, and you're comfortable using Outlook and PowerPoint.
• You learn quickly and adapt easily to new systems and policy changes.
• You collaborate well in a team-oriented, global work environment.
• You consistently deliver reliable performance, even on repetitive tasks.
• You demonstrate a strong commitment to confidentiality and integrity when working with sensitive information.
• You’re eager to support team goals and contribute to continuous process improvement.

PREFERRED KNOWLEDGE

• Basic understanding of Travel & Expense (T&E) processes and policy compliance
• Familiarity with expense management systems and ticketing platforms such as ServiceNow
• General awareness of finance operations, including credit/debit transactions, accounts payable, and administrative workflows
• Understanding of documentation standards required for expense processing