ABOUT US

Bain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 61 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. Our 10-year commitment to invest $2 billion in pro bono services brings our talent, expertise and insight to organizations tackling today’s urgent challenges. We earned a platinum rating from EcoVadis, the leading platform for environmental, social and ethical performance ratings for global supply chains, putting us in the top 1 percent among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

WHAT MAKES US A GREAT PLACE TO WORK 

 We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.  We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.

WHO YOU’LL WORK WITH

You’ll join the Product, Practice and Knowledge (PPK) group in one of our practices. “Practices” are how we group and organize our solutions and products based on our clients’ industry or business function. They’re integral to how we win and deliver results to our clients and are a key strategic priority within our firm. Operations roles are critical in helping to drive the strategic direction and operations of a practice.

The aim of our Social Impact Practice is to drive transformative social impact by applying Bain talent in partnership with the most effective and innovative organizations to address some of the world’s most pressing social issues. We focus on addressing five major global issues: Food Systems & Nature, Climate & Energy Transition, Education, Racial Equity & Social Justice, and Economic Development. Bain has invested over $1.1 billion in pro bono work in these areas over the past 10 years, and recently renewed this commitment for an additional $2 billion over the next 10 years. Read our recent Social Impact Report to learn more about our work.

WHERE YOU’LL FIT WITHIN THE TEAM

 The Operations Senior Analyst (OSA) executes flawlessly on strategic and operational responsibilities for the practice, works closely with the Practice Manager and collaborates with senior members of the practice team. 

 To support the practice on a day-to-day basis, the OSA leads and executes our operational priorities and plays a pivotal role in building new strategic initiatives from the ground up – focused on driving connectivity with other practices, enhancing operational efficiencies, and deepening engagement with our affiliates. The OSA identifies operational issues, draws out data-driven insights, recommends and implements proposed changes. They also prioritize effectively, innovate, streamline, and improve ways of working, in collaboration and coordination with multiple, often senior, stakeholders inside and outside the practice. Other responsibilities may include preparing materials for key stakeholder meetings, supporting year-end planning processes, coordinating communications initiatives, and serving as a knowledgeable point of contact for incoming requests from stakeholders across the organization.

WHAT YOU’LL DO 

 Practice operations 

• Independently execute existing priority initiatives, including project management, communicating with senior stakeholders across the firm and at our clients, and making recommendations to supervisor for key decisions 
• Build new strategic initiatives from the ground up with support from your supervisor (build connectivity with other practices, enhance operational efficiencies, deepen engagement with our affiliates, etc.)
• Execute data analysis as needed to drive priority initiatives

Practice planning and strategy 

• Collaborate on materials for regular meetings with key stakeholders within and beyond the practice (update materials with analytically driven insights; storyline pieces of operations-focused content)
• Support critical year-end planning processes, incl. the performance review process 
• Execute data analysis as needed to support strategic planning

Practice communications and teaming

• Coordinate and execute internal and external communications initiatives with marketing and other practices
• Serve as a knowledgeable point of contact for incoming requests from stakeholders across the organization

Teaming

• Work effectively cross-practice: coordinate seamlessly, ensure information-sharing, flag roadblocks
• Train and informally coach junior team members, as appropriate

ABOUT YOU 

• Bachelor of Arts or equivalent undergraduate degree with strong academic credentials
• 3+ years of professional experience

• You are intellectually curious 
• You are known for your high-quality work, attentive to detail and very organized
• You have strong project management skills and experience bringing innovative and ‘outside the box’ approaches to problem-solving and continuous improvement
• You take the initiative and work autonomously, integrating guided coaching and collaborative teaming to further develop
• You enjoy working in a fast-paced and sometimes demanding environment, and you can juggle multiple priorities 
• You collaborate well with others within your team and across the organization
• You have strong communication and presentation skills, and can engage competently with senior business executives
• You can work in a global team, collaborating with colleagues across the globe and in different time zones (incl. evening meetings with USA-based colleagues)
• You have strong analytical abilities and are a regular user of AI and automation tools and have a growth mindset about their use

• You keep a positive mindset with high levels of energy and enthusiasm
• Strong proficiency with Microsoft Applications (Excel, PowerPoint)